Terms and Conditions (T&Cs)

for Coaching and Sound Alchemy Services

1. Scope of Application

These Terms and Conditions (T&Cs) apply to all contracts for coaching and sound alchemy services between [Nadja Gydat d.o.o.] (hereinafter referred to as the “Provider”) and the clients, concluded via the website [www.Heilfrequenzen-bosnischepyramiden.com] or directly. Any differing conditions of the client will not be recognised unless the Provider expressly agrees to their validity.

2. Contractual Partner

The verbal contract is formed with:
Nadja Gydat d.o.o.
Naseljie Ravne b.b.
nadjagydat@me.com
00387 62 259 151
Tax Number: 219125570000

3. Description of Services

The Provider offers coaching services and sound alchemy in the form of personal consultations, online sessions, or telephone calls. The exact scope of services and the number of sessions are agreed upon individually.

4. Formation of the Contract

The contract for coaching and sound alchemy services is formed once the client accepts the Provider’s offer. Acceptance occurs either by booking a session through the website, via email, or by telephone. By accepting these T&Cs, the client agrees to the terms and conditions of the contract.

5. Payment Terms

The prices for coaching sessions are communicated before booking and include statutory VAT. Payment is to be made by bank transfer or PayPal. For first-time bookings, the fee is due 24 hours before the agreed session and serves as confirmation of the appointment. When booking multiple sessions, the full fee must be paid in advance.

6. Cancellation and Rescheduling

A coaching session may be cancelled or rescheduled up to 24 hours before the agreed appointment at no cost. In the event of a later cancellation or a no-show, the full fee will be charged.

Nadja Gydat reserves the right to reschedule appointments at short notice if she is unable to conduct a session. In certain cases, particularly if a previous client has left her feeling significantly drained, she may require time to recover to ensure the quality of the next session.

7. Liability

The Provider is only liable for damages resulting from intentional or grossly negligent breaches of duty. Liability for slight negligence is excluded. The Provider does not guarantee the success of the coaching or sound alchemy measures. The client bears full responsibility for themselves and their actions both within and outside of the coaching sessions.

8. Confidentiality

The Provider undertakes to treat all content discussed during coaching and sound alchemy sessions confidentially and not to disclose any information to third parties unless there is a legal obligation to do so. If another therapist or coach is working with the client concurrently, Nadja Gydat may, for the benefit of the client, communicate with these colleagues as part of the treatment. However, this will only occur after prior consultation and with the express consent of the client.

9. Final Provisions

The law of [country, e.g., Bosnia and Herzegovina] applies. The exclusive place of jurisdiction for all disputes arising from this contract is the business location of the Provider. This applies regardless of whether the client is a merchant or not.